Contact Us
Mumbai
Unit 1201-1205, B wing, 12th floor, kanakia wall street, andheri east, Mumbai - 400093
COMPLAINT REDRESSAL ESCALATION MATRIX (Broking)
In case, concerns not addressed, you may escalate it to the subsequent Level as per the below matrix. Please quote your Email Interaction No. while raising your complaint to the subsequent level.
| Escalation Level | Details of | Contact Person | Address | Contact No | Email id | Working Hours |
|---|---|---|---|---|---|---|
| Level 1 | Customer Experience | Esther George/Madhuri Mondkar | Unit 1201-1205, B wing, 12th floor, kanakia wall street, andheri east, Mumbai - 400093 | 8976923296 | connect@biddeasy.com | All Trading Days- 10.00 am to 06.00 pm |
| Level 2 | Head of Customer Experience | Priyansh Saxena | Unit 1201-1205, B wing, 12th floor, kanakia wall street, andheri east, Mumbai - 400093 | 9004854685 | priyansh.saxena@biddeasy.com | All Trading Days- 10.00 am to 06.00 pm |
| Level 3 | Compliance Officer | Brijmohan Bohra | Unit 1201-1205, B wing, 12th floor, kanakia wall street, andheri east, Mumbai - 400093 | 022-6904 1538 | compliance@biddeasy.com | All Trading Days- 10.00 am to 06.00 pm |
| Level 4 | Business Head | Vijay Kuppa | Unit 1201-1205, B wing, 12th floor, kanakia wall street, andheri east, Mumbai - 400093 | 9819492358 | vijay.kuppa@biddeasy.com | All Trading Days- 10.00 am to 06.00 pm |
In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with: