Contact Us

location-img

Mumbai

Unit 1201-1205,
B wing, 12th floor,
kanakia wall street,
andheri east, mumbai - 400093

COMPLAINT REDRESSAL ESCALATION MATRIX (Broking)

In case, concerns not addressed, you may escalate it to the subsequent Level as per the below matrix. Please quote your Email Interaction No. while raising your complaint to the subsequent level.

Escalation LevelDetails ofContact PersonAddressContact NoEmail idWorking Hours
Level 1Customer ExperienceEsther George/Madhuri MondkarUnit 1201-1205, B wing, 12th floor,
kanakia wall street, andheri east,
Mumbai - 400093
8976923296connect@biddeasy.comAll Trading Days-
10.00 am to 06.00 pm
Level 2Head of Customer ExperiencePriyansh SaxenaUnit 1201-1205, B wing, 12th floor,
kanakia wall street, andheri east,
Mumbai - 400093
9004854685priyansh.saxena@biddeasy.comAll Trading Days-
10.00 am to 06.00 pm
Level 3Compliance OfficerBrijmohan BohraUnit 1201-1205, B wing, 12th floor,
kanakia wall street, andheri east,
Mumbai - 400093
022-6904 1538compliance@biddeasy.comAll Trading Days-
10.00 am to 06.00 pm
Level 4Business HeadVijay KuppaUnit 1201-1205, B wing, 12th floor,
kanakia wall street, andheri east,
Mumbai - 400093
9819492358vijay.kuppa@biddeasy.comAll Trading Days-
10.00 am to 06.00 pm